Science and Technology

Simple Steps to Troubleshoot Wireless Connection Issues

Have you experienced being in the middle of a game or movie and suddenly your Wi-Fi conks off? Well, you are not alone. The broadband connection, wireless or wired can run into various issues, which can be quite frustrating. No need to fret as there exist many ways to restore your connection.

Here are some simple steps to troubleshoot your wireless internet connection when it runs into trouble – 

  1. Run the Network Troubleshooter: One of the fastest ways to resolve your internet connection problems is by running the network troubleshooter. This Windows diagnostic tool will immediately look for the problem, identify and try to solve it. To start the troubleshooting process, simply right-click on the Network icon visible on the taskbar. Select Troubleshoot Problems and the system will automatically start the troubleshooting window.
  2. Move Closer to the Router: Obstacles or barriers like walls, furniture, etc. can prevent your system from receiving a signal from the router. In such a case, try moving closer to the Wi-Fi router and check whether this leads you to re-establish your internet connection.
  3. Check for Airplane Mode: There are times when you accidentally turn on the Airplane Mode. Hence, always check your Network & Internet settings to ensure that the Wi-Fi is On and the Airplane Mode is Off.
  4. Restart/Reset the Router: Is your router on all the time? There are some cases when the restarting the router can help fix the internet connection. If that does not work then try resetting the router to factory settings, which would require you to change the password and SSID.
  5. Change the Frequency: Sometimes the network connectivity issue can be the result of a clash of frequency bands that your network provides and your computer supports. For instance, if your network supports 5Ghz band but your computer can only support the 2.5Ghz then you are likely to face internet problems. In such a case, try changing your network’s frequency but note that a 2.5Ghz may have a longer range but it is slower and less reliable than a 5Ghz frequency band.
  6. Restore your Windows: Have you installed a software/ hardware or updated your Windows recently? This can also interfere with your internet connection. To check this try uninstalling the software or hardware and checking if the internet comes back. You can also restore your system in case your system has undergone any recent updates. For the latter, first, save all your files and select the System Restore option in the System Tools under Accessories in the All Programs tab. Once the System Restore window appears, select a Restore Point and your system will be restored to that time and date. For the System Restore to be applied you will be directed to restart the Windows.
  7. Check the Lights on the Router: Are the lights constantly flashing especially the internet or DSL light? Normally, the light should be green and it should not be flickering. A flickering light is an indicator that the internet connection is not stable. Try replacing your router with a new one and see if the problem persists. If the internet or DSL light is red then the connection is broken. Check with the service provider as the issue may be at their end.

To conclude, there is no need to panic if your internet connection suddenly stops or becomes patchy. The seven troubleshooting steps listed above will assist you in solving your broadband connection, wireless problems in a matter of minutes. Check these out and once again enjoy uninterrupted internet connectivity.

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